Appeals & Complaints
Our Procedure
Appeals of Verification Decision
The Client has the opportunity to appeal the findings in their report. This can be done within five days of receiving the preliminary Verification Report. The appeal needs to be in writing, addressed to the Verification manager or Admin Manager in charge, and will be resolved or addressed, as per the company policy on appeals, within 30 days of receipt.
Complaints Procedure
The Client has the right to lodge a formal complaint during any stage of the verification process. The complaint needs to be in writing, addressed to the Manager in charge, and will be resolved or addressed, as per the company policy on complaints, within 30 days of receipt. (See Diagram on the Left)
Once completed send it to info@noblebee.co.za
Contact Us For More Information
It is my pleasure to recommend the services of Noble BEE Rating, not only as a
verification agency but as a success partner. Over the past 5 years the Noble team has
completed our ICT Sector Codes B-BBEE verification.
Melissa Gangen
Digital Planet